Refund Policy

Last updated: November 4, 2026

Our wallpapers are digital downloads. Please read this policy before buying.

1. Refunds for quality issues only

Because digital files can't be "returned" once downloaded, we offer refunds only when there's a genuine problem:

• Corrupted files — a video or image won't open or play.
• Failed delivery — your download link doesn't work and we can't fix it.
• Wrong pack — you received a different pack than the one you paid for.

If any of these happen, email [email protected] within 30 days of purchase with your order email, and we'll either fix it (fresh links, replacement files) or refund you in full — your choice.

2. What's not refundable

• Change of mind ("I don't like the style") — previews are shown before purchase, so please check them first.
• Device incompatibility you could have checked in our install guide.
• Duplicate purchases — contact us and we'll sort it out, but check your email for the first download link before rebuying.

3. How refunds are paid

Refunds go back through the same payment method you used (PayPal, card via our payment partners). Please allow 5–10 business days for the refund to appear, depending on your bank.

4. After 30 days

Quality-issue refunds are available within 30 days of purchase. After that, we'll still help with broken links or corrupted files whenever we can — just ask.

5. Gray areas

Not sure if your case counts as a quality issue? Email us anyway at [email protected] — we review every request individually and we'd rather keep you as a happy customer than argue over definitions.

6. Chargebacks

If you file a chargeback instead of contacting us, we may not be able to help with future orders. Talk to us first — we're fast and fair.

7. Contact

Refund requests: [email protected]. Include your order email so we can find your purchase quickly.